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Your items will be dispatched to you from Seaforth HQ within 3-5 days of receiving payment. Delivery cost will be in checkout.

This gives us time to make the cushion if we've had a busy spell, but will quite often be posted within a day as we normally keep each cushion in stock.

Any problems then drop us an email on: emma@seaforthdesigns.com and we'll find out how much it would cost to send out to you. (Keep and eye on your spam box in case our reply ends up there!).

We currently do not ship outside the UK.

If you have a problem with your order, please do let us know and we'll do our best to put it right, however, we can only issue a refund for items that are faulty.

The refund will only extend to those items which are faulty, not to the whole shipment. You must notify us in writing of any shortfall or any faulty items within 3 days of receipt of order.

Please note that our products are handmade, bespoke items, therefore small discrepancies between the sample photo and the item will naturally occur. We will let you know of any changes to a design in the description before purchase.